You acknowledge and agree with the following:
Agreement
First Time Customers – We will answer questions before you decide to use our services, our obligation to you officially begins immediately before you make any payment.
Policies:
Turnaround Timeround Time
In general, we will send your completed documents within 1-3 business days from the time you provide the facts and information necessary to complete the documents. We frequently are able to send your documents to you in less than 1-3 days. However, we do not guarantee a faster turnaround time, unless you submit payment for Rush Delivery, and we agree to it. If you have requested document preparation assistance for time sensitive documents, we will make every effort to accommodate your deadline. We try, but cannot guarantee, to complete documents and return them to you within three calendar days.
Questionnaires
For documents pertaining to your financial profile we intake your information through a questionnaire. We send you the questionnaire before you submit payment. Please answer all items on the questionnaire as completely as you can. If an item does not apply to you or your situation enter N/A. Returned questionnaires that are handwritten may be sent back to you with a request that you type it; or may entail additional charges over and above our flat fee.
Revisions/Corrections
It is your responsibility to proofread, check facts, make sure the documents are correct, etc. If you find errors, please contact us as soon as possible, and we will make corrections and resend at no additional charge. There is no charge for minor revisions; it is our discretion what revisions we consider “minor”. We request that you proofread your documents as soon as you can. We cannot guarantee that even minor revisions will be made at no charge, if you wait more than 30 days to request them. Revisions requested more than 30 days after you have received your documents are subject to additional charges. Please proofread your documents thoroughly. We do our best to prepare error free or as close to error free documents as possible. However, we do make mistakes, and software is not perfect. Please try to find all errors at one time, and request corrections only once. This site, the site owners, or Expert document preparers working through this site shall not be held responsible for any mistake, error, or omission in preparing these documents.
Document Storage
As far as we know, we are under no obligation to store your documents. As a courtesy, we generally retain your documents for 30 days, but do not guarantee that we will do so. We may store them for 30 days as a courtesy in the event that you request minor revisions or corrections, as 30 days is our time period to request those. If you request minor revisions or corrections on documents that we prepared more than 30 days prior to your request, we may still make those revisions or corrections, but you are required to send the documents to us in a format that we can revise, such as a .doc file, .docx file, or .rtf file. We cannot correct or revise pdf documents.
Payments
First time payments for all document preparation services are to be paid once your documents are completed in full & you are 100% satisfied with the results. If you need another way to pay, such as money order, or Western Union, please let us know in advance, so that we can accommodate you. By submitting payment to Seventh Capital Consulting you claim and confirm that you are authorized to use the credit or debit card you pay with. Your claim of unauthorized use made by you to your bank for services we provide is fraud on your part. If you have a dispute with us, it is your obligation to let us know of your dispute so that we can resolve it. NOT to dispute your payment as unauthorized. The service we provide are custom documents for you and your situation.
Disclaimer
Seventh Capital Consulting is not a law firm, and is not acting as your attorney. This informational and legal document service is not a substitute for the advice of an attorney. We cannot provide legal advice and can only provide self-help services at your specific direction. We are not permitted to engage in the practice of law. We are prohibited from providing any kind of advice, explanation, opinion, or recommendation to a consumer about possible legal rights, remedies, defenses, options, selection of forms or strategies. We do not predict outcomes and have no responsibility to know whether your documents are legally sufficient or not. This site is not intended to create an attorney-client relationship, and by using this site or our document preparation services, no attorney-client relationship will be created between us. As part of our document service we include a review of your answers for completeness, spelling and grammar, as well as internal consistency of names, addresses and the like. Although we review your documents for typographical errors and proofread your documents prior to delivery you are ultimately responsible for correcting any and all errors in your documents. As a matter of policy we will make corrections and minor revisions at no additional charge. At no time do we review your answers for legal sufficiency, draw legal conclusions, provide legal advice or apply the law to the facts of your particular situation. This site and its services are not a substitute for the advice of an attorney.
If you need legal advice for your specific problem, or if your specific problem is complex, you should consult a licensed attorney in your area. We are not responsible for any loss, injury, claim, liability, or damage related to your use of this site or any site linked to this site, whether from errors or omissions in the content of our site or any other linked sites, from the site being down or from any other use of the site. In short, your use of the site is at your own risk.
Seventh Capital Consulting
131 Continental Drive, Suite 305
Newark, DE, 19713
Telephone Number: 1-866-849-3908 (Toll Free)
Email : clientsupport@seventhcapitalllc.com
Business Hours: Monday to Friday 10AM - 6PM est.
